For instructions concerning damaged items please call us at (888) 890-1464 or emai us at sales@musiccitycardsandgifts.com

RETURNS: If you wish to return an unwanted item, you may do so by returning within 7 days of purchase date. A twenty percent restock fee less shipping charges will be applied. Your refund will be credited by the same form of payment originally used.

EXCHANGESIf you would like to exchange an item, you may do so within 7 days of purchase date. A ten percent handling fee will be assessed, and new shipping charges will apply.

Frivolous order cancellations may be subject to ten percent processing charge.