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| SHIPPING
CHARGES & TERMS
- For
International Shipping Rates Click
Here!
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| Orders
will be sent UPS or USPS mail, unless other shipping arrangements
are requested. Notification of shipping method used will be
provided for all orders. (If you have a problem with receiving
your shipment via UPS, please note that in your order).
All orders placed before 5:00 p.m. central
time will ship out within 2 business days (excluding holidays). |
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| DAMAGED
ITEMS: |
In
the unlikely event you receive an item that is damaged, we will
replace the item immediately at no additional cost to you. We
must be informed about damaged merchandise within 7 days of
its receipt for you to receive free immediate replacement.
Important: DO NOT return damaged item for it will invalidate
insurance coverage. Please keep all packing materials associated
with damaged item.
For further instructions regarding damaged
items please call us at (888) 890-1464 or email us at
sales@musiccitycardsandgifts.com |
| RETURNS
& EXCHANGES: |
If
you wish to return an unwanted item, you may do so by returning
within 7 days of purchase date. A twenty percent restock fee
less shipping charges will be applied. Your refund will be credited
by the same form of payment originally used.
If you would like to exchange an item, you may do so within
7 days of purchase date. A ten percent handling fee will be
assessed, and new shipping charges will apply. |
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| Thank
you for shopping at our site and we look forward to being of
service. |
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